Jess Eddy Product Designer

Jess Eddy Product Designer

Team-oriented, lead product designer with 15+ years experience; based in beautiful Sydney, Australia.

I’m curious, driven, and passionate. I love building things, improving processes and ways of working, and helping others achieve their goals.

Always asking the question–
what is the best outcome we can create?

Selected work

Selected work

Selected work

Cluey Learning

A learning platform for Maths, English, & Chemistry.

Zendesk

Vision work, strategy and process improvements.

Shop

Shop

Shop

Navigating ambiguity

The most comprehensive toolkit for navigating ambiguity; for designers, product managers and teams.

Discover your way to making it

A book about the journey of getting good, finding your creative process and forging your own path.

Currently

Currently

Currently

As a Lead Product Designer at Zendesk, I am passionate about creating exceptional experiences for our customers and inspiring teams to reach their full potential.

With my extensive experience working with startups, I can design products quickly and with integrity while motivating the team and building momentum.

Additionally, working at a large tech company has given me a systems-level perspective, allowing me to incorporate best practices from small teams into larger organizations.

I pride myself on implementing effective ways of working that increase collaboration and outcomes, especially in complex environments. My expertise lies in establishing the foundation for large projects and building software and features from scratch, ensuring every idea becomes a reality through teamwork and commitment.

To get an idea what it's like to work with me, read some testimonials.

Skills

Skills

Skills

End-to-end product design

End-to-end product design

End-to-end product design

Interface design

Interface design

Interface design

User experience design

User experience design

User experience design

Product strategy & planning

Product strategy & planning

Product strategy & planning

Systems thinking

Systems thinking

Systems thinking

Coaching & mentoring

Coaching & mentoring

Coaching & mentoring

Facilitation

Facilitation

Facilitation

Projects

Projects

Projects

See all projects

See all projects

New

Product design activity planner

Product design activity planner

Effortlessly plan, visualize, and manage your design process activities in Figma.

UI Goodies

UI Goodies

Curated digital design resources for designers.

Product Hunt Badge

Concept kit for FigJam

Concept kit for FigJam

A simple kit for whipping up design concepts in FigJam.

(1.4k users)

Upskill courses for designers

Upskill courses for designers

Curated professional development courses for designers.

Tiny Brief

Tiny Brief

Tiny Brief

A Quick-Start Approach to Generating Project Briefs

Goal tracking template

Set, track and manage your goals in Figma.

Testimonials

Testimonials