Hey, I’m Jess

Entrepreneurial by nature, I thrive on making and building.

Over the past few years at Zendesk, I served as a lead designer, driving projects across Admin Center and Developer Center. I led the end-to-end design and launch of Action Builder, a no-code automation tool. During my time at Zendesk, I also contributed to vision-setting initiatives and mentored fellow designers.

Previously at Google, I explored concepts for a minimal phone UI to foster a healthier relationship with technology.

Before relocating to Australia a decade ago, I worked independently with both startups and established companies, validating ideas, designing new features, and building products across web, mobile, and enterprise software.

Previously at Google, I explored concepts for a minimal phone UI to foster a healthier relationship with technology.

Outside client work, I run Everyday UX and run UI Goodies, two resources dedicated to design growth and craft.

Why work with me

Easy to work with and collaborative
Clear and proactive communicator
Make the process easy for everyone involved
Deliver comprehensive, well-considered designs
Move quickly without sacrificing quality

Get in touch

I work from my home office in Sydney.

Workshops & Community

Workshops.

I regularly run expert-led workshops for designers, in partnership with ReThink (US) and others. These sessions help designers build skills, confidence, and stronger peer collaboration.

Recent workshops include

How designers build strategic influence at work

Mar 2026

Prototyping with AI

Sep/Oct/Nov, 2025 - Jan 2026

How to gain visibility, trust and credibility as a designer

Jun/Sep/Dec, 2024

How to build trust and enhance collaboration

Nov 2023

Leadership through support, challenge, and action.

I believe leadership is about creating the conditions for people to do their best work. That means support when it’s needed, challenge when it matters, and a steady push toward action. I hold a high bar, but I don’t believe in throwing people in the deep end without backup.

Great work comes from high standards paired with trust, honest feedback, and real guidance. To me, leadership isn’t about control; it’s about setting direction, clearing roadblocks, and helping others grow along the way.