Jess Eddy Product Designer

Jess Eddy Product Designer

I’m excited to work with exceptional individuals and achieve great things while also enjoying the process.

I’m excited to work with exceptional individuals and achieve great things while also enjoying the process.

I’m excited to work with exceptional individuals and achieve great things while also enjoying the process.

I’m drawn to the process of building software and the endless possibilities it offers and the challenge of developing high-quality products with efficiency and a bit of levity and fun. But what truly makes a job worthwhile to me is the people. I thrive in collaborative environments with intelligent, kind, and driven individuals who value teamwork and support each other.

I’m driven by the potential of technology to enrich our lives and create new opportunities, and I bring that same enthusiasm and dedication to every project I work on.

As a Lead Designer at Zendesk, I’ve spearheaded various projects, including two years on the Admin Center team, where I developed innovative experiences for Zendesk Admins.

What’s unique about my work at Zendesk is that I’ve been able to contribute to these projects while working remotely for over two years, further educating me on the value of clear communication, thoughtful planning, and a strong work ethic - qualities that I bring to every collaboration, whether in-person or remote.

Creativity 👏🏼 Process 👏🏼 Teamwork 👏🏼

My creative process

My creative process begins with laying the groundwork through active listening, understanding the customer’s or user’s needs, and defining clear business objectives. I gather research and insights to inform my approach and use this information to brainstorm and experiment with a divergent path, exploring a range of potential options; this helps me identify compelling opportunities and synthesize ideas that align with the project’s goals. Ultimately, I aim to create innovative solutions that exceed expectations and deliver measurable results.

My creative process begins with laying the groundwork through active listening, understanding the customer’s or user’s needs, and defining clear business objectives. I gather insights and research to guide my approach, and use this information to brainstorm and experiment with various possibilities, exploring a range of potential alternatives. This helps me identify compelling opportunities and synthesize ideas that align with the project’s goals. Ultimately, I aim to create innovative solutions that exceed expectations and deliver measurable results.

My creative process

My creative process

My creative process begins with laying the groundwork through active listening, understanding the customer’s or user’s needs, and defining clear business objectives. I gather research and insights to inform my approach and use this information to brainstorm and experiment with a divergent path, exploring a range of potential options; this helps me identify compelling opportunities and synthesize ideas that align with the project’s goals. Ultimately, I aim to create innovative solutions that exceed expectations and deliver measurable results.

My creative process begins with laying the groundwork through active listening, understanding the customer’s or user’s needs, and defining clear business objectives. I gather research and insights to inform my approach and use this information to brainstorm and experiment with a divergent path, exploring a range of potential options; this helps me identify compelling opportunities and synthesize ideas that align with the project’s goals. Ultimately, I aim to create innovative solutions that exceed expectations and deliver measurable results.

Interviews

UX Tools chat: side projects, imagination, and working with developers

yo! Podcast: Interview with Rob Hope, founder of One Page Love

UX Collective: Enable growth to retain designers

Contact me

jess@********.com