I help teams focus on what matters and move quickly.
Here’s how I help.
UX Product Design
Great user experiences don’t happen by accident. Products often fail because users can’t figure out how to accomplish their goals or don’t see value quickly enough. I take time to understand your business and goals, dive into what your users need, and map out user experiences that make sense. Whether it’s a new feature or a full product, I design products that feel natural and intuitive.
Vision Work
I help clarify your product vision and create a compelling picture of the future. This is especially valuable when your team agrees on the problem, but not yet on the end goal. Together, we define an aspirational, future state and bring it to life with concepts and prototypes. You’ll get a tangible vision that aligns stakeholders, reveals long-term potential, and guides strategic decisions.
MVP Development
Sometimes speed is essential; other times, it makes sense to go slow. When moving fast matters, I’ll help you develop a product idea fast. I focus on what’s most important, cut through the noise, and design a clear, usable MVP that’s ready to show.
Product positioning
Great positioning starts with deeply understanding your users, their acute pain points, daily challenges, and the context they operate in. From there, I help you define who your product is for, what makes it different, and why it matters. I then translate that into messaging, landing page copy, and page structure that converts. The result is a product story that resonates with the right audience and gives your team a clear foundation to build on.
Design Leadership
I’m a design leader who helps teams get clear on what matters and keep work moving forward. I bring senior design expertise to shape strategy, set direction, and build simple, effective processes, so teams can make better decisions. I also coach designers to think critically, communicate clearly, and own outcomes rather than just outputs. My goal is to build strong design leadership across the team, not have everything depend on one person.
Ghost Writing
As a designer, I know that great communication goes beyond visuals. It’s about finding the right words, too. Whether you need landing page copy that converts, engaging blog posts, or helpful guides and resources, I take the time to understand your audience and craft copy that truly resonates. My goal is to make your message clear, compelling, and perfectly suited to your brand.
I’m impressed by Jess’ work ethic, level of communication, and agility. She keeps things moving and is very structured, transparent, and organized in her problem-solving approach. While the design options proposed by Jess are as comprehensive as possible, she is also practical in understanding feasibility. Jess has high accountability, drive, and ownership in getting the project to the finish line.
Deepthi Subramanyam
Lead Product Manager, PayPal
Given while at Zendesk
For new work enquiries or if you just want to say hello — drop me a message.